Mlend is a privately held, full-service residential mortgage lender headquartered in Middletown, Maryland. Founded over 20 years ago, Mlend has established itself as a leader in residential mortgage lending throughout Maryland and neighboring regions, with additional offices in Crofton, Oakland, and Cumberland, Maryland.
See today’s mortgage interest rates on TrueRate.
How Mazuma Credit Union compares to other lenders
| Headquarters | Middletown, Maryland |
| Website | mlend.com |
| Rate | 0.07% less than the median rate |
| Lender fees | $1,145 (median) |
| Savings after 1 year, compared to the median interest rate | $609 |
| Savings after 10 years, compared to the median interest rate | $2,747 |
| Added cost after 1 year (vs. Tomo Mortgage) | $1,969 |
| Added cost after 10 years (vs. Tomo Mortgage) | $8,438 |
For a $400,000 mortgage, Mlend’s rates and lender fees will likely result in savings of around $609 in the first year and $2,747 after 10 years compared to the median lender. Borrowers should rate shop and compare Mlend to lower cost lenders, such as Tomo Mortgage, to see if around 3X the savings can be achieved.
What customers are saying
MLend (MiLend, Inc.)’s mortgage lending receives highly polarized sentiment on third-party platforms. On BBB and Yelp, the most substantiated negative feedback centers on aggressive marketing tactics, especially “live check” mailers that some borrowers describe as bait-and-switch schemes. Multiple reviewers report being steered from small personal loans to higher-interest mortgage refinances, experiencing hard credit inquiries without consent, and feeling pressured or misled during the process. Some call the company’s approach “deceptive” and warn of unnecessary credit score impacts.
In contrast, BBB and Yelp also feature numerous positive reviews from borrowers who describe their mortgage or refinance experience as smooth, fast, and well-supported, praising specific staff for clear communication, professionalism, and going “above and beyond” to resolve issues.
How to compare mortgage lenders
Interest rates. Comparing rates between lenders isn’t always straightforward. Many promote low headline rates that require paying “points” upfront to buy down the interest rate. To make a true comparison, focus on the par rate (0 points) and the APR, which reflects both the interest rate and any lender fees. Even small differences can translate into significant savings over the life of the loan.
Lender fees or loan origination fees. Many lenders charge fees that add thousands to the cost of a loan. It’s important to look at both the rate and the fees together to understand the true cost of borrowing. For a $400,000 mortgage, avoiding even a $1,000 fee could contribute to meaningful savings in the first year and over the long term.
On-time close rate. Most lenders do not publicly share their on-time close rates. However, it’s a critical factor—especially if your home contract has tight deadlines. Asking about their process for meeting close dates, including underwriting and document review timelines, can give you more confidence when choosing a lender.
Pre-approval and offer letters. Some lenders offer fast pre-qualifications that may not be fully underwritten, which can weaken your offer in competitive markets. It’s important to ask whether a lender’s pre-approvals are fully underwritten and how credible their letters are when presented with an offer.
Customer satisfaction. If detailed customer review data isn’t readily available, check third-party review sites or ask the lender for references. It’s important to understand how they handle communication, responsiveness, and issue resolution throughout the loan process.
Employee reviews. Company culture often influences how clients are treated. A lender with strong employee satisfaction typically delivers better service, more organized processing, and a smoother overall experience for borrowers.
To better understand how we compare mortgage rates fairly, see our TrueRate Methodology.
If you’re ready to start your journey to homeownership, get pre-approved with Tomo Mortgage today.
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